The brilliant competition in the health care industry is triggering unprecedented good things about the patient fraternity. While the quality of medical care has improved by leaps and bounds, patients now, have choices and alternatives just in case they are deterioration in the perceived level of medical mind. This sudden shift in favor of patients means physicians will now have to devise ways in not just attracting patients but also retaining. One of the optimal factors in patientretention is without question the quality of chunks of money. However, with most of this physician practices conforming to the benchmarks in quality, support services are emerging as differentiators.
Therefore, as much as keeping their quality of medical care unblemished, physicians want to engage their patients with complementary services throughout their stay focused with the facilities. Consequently, Medical billing services fullpledged and competent support staff becomes inevitable in complementing physicians efforts to promote retention and engagement of patients. Amongst chores of clinical and operational duties these kinds of support staff attend, following are deemed more pertinent on the objective of patient engagement and retention Physicians would not need been concerned that they had only to assign these services as part to their endeavor to engage and retain particular person.
But, the simple fact that most of the support staffs energy is spent on billing and negotiating claims with insurance companies, there is a likelihood of adverse impact on physicians main objective of patient engagement and retention to augment dwindling practice income. The thought of expanding the base of support staff to enhance medical billing too is losing its relevance owing to heavy implementation cost associated with mandatory EHR, and the ensuing ICD & HIPAA compliant clinical and operational practices. In such a scenario, physicians would nicely to entrust their support staff with only clinical functions, and outsource medical billing, and Revenue Cycle Management RCM services from competent and credible origins.